Once you have become a member of Luplus, you will receive an email and find the promotion code form it. The promotion code can only be redeemed when the order amount is HKD2,000 or more. When you check out then you can enter the promotion code in the required field and click on "Apply Coupon" then check that the Grand Total amount has been adjusted for the promo code before clicking 'Proceed To Checkout' to enjoy the discount.
Luplus accepts credit card payment, including Visa/Master Card/Paypal/Alipay.
You would receive an “Order Confirmation” email from Luplus.
Orders would be sent out by Hongkong Post / DHL / Fedex / UPS / SF Express. You would be noticed the chosen delivery method with an email from Luplus when your order is on the way.
For local orders(Hong Kong), Luplus would bear all the charge for delivery.For international order(outside Hong Kong),there would be a charge of $200HKD per order(regardless of the number of items.)
For local orders(within Hong Kong) and international orders , Luplus would not require you to pay any tax or duties.For international orders, receiver may need to pay tax and duties to get the order according to certain law of some countries.
You would be given delivery information with a tracking number from our email. To track your order, you can check with the given tracking number by visiting the informed delivery service company’s website or make a call. If you have any problems, please call 2148 3199( Luplus office),our customer service team would be pleased to help you.
We aim to dispatch all orders within 24 hours.During sale periods, it may take up 48 hours. After your order is dispatched, for local orders(Hong Kong), the estimated delivery time is 1-3 working days; for international orders, the estimated delivery time is 2-14 working days. Variations depends on different countries and unpredictable conditions (include but not limited to weather condition).
We constantly source for more designer brands and the latest styles for our members. Unfortunately, we cannot guarantee that we will restock items that have been sold out. So, don’t hesitate to purchase what you covet!
We deliver Mondays to Fridays at the following time slots: 10am to 7pm
As we work so quickly to process and ship your order, we regret that it is not possible for us to change your order once it has been placed and confirmed. This includes not being able to change the delivery address. You may place an additional order at any time. Therefore, before you process your order and payment, make a quick check to ensure that everything is in order and to your satisfaction.
Once we receive your order, we strive to ship it to you as quickly as possible. We regret that we are unable to cancel your order once it has been placed.
Every order will be properly packed in our Luplus-exclusive packaging with standards that match or exceed luxury retail stores.
Once you have become a member of Luplus, you will receive an email and find the promotion code form it. The promotion code can only be redeemed when the order amount is HKD2,000 or more. When you check out then you can enter the promotion code in the required field and click on "Apply Coupon" then check that the Grand Total amount has been adjusted for the promo code before clicking 'Proceed To Checkout' to enjoy the discount.
Luplus accepts credit card payment, including Visa/Master Card/Paypal/Alipay.
You would receive an “Order Confirmation” email from Luplus.
Orders would be sent out by Hongkong Post / DHL / Fedex / UPS / SF Express. You would be noticed the chosen delivery method with an email from Luplus when your order is on the way.
For local orders(Hong Kong), Luplus would bear all the charge for delivery.For international order(outside Hong Kong),there would be a charge of $200HKD per order(regardless of the number of items.)
For local orders(within Hong Kong) and international orders , Luplus would not require you to pay any tax or duties.For international orders, receiver may need to pay tax and duties to get the order according to certain law of some countries.
You would be given delivery information with a tracking number from our email. To track your order, you can check with the given tracking number by visiting the informed delivery service company’s website or make a call. If you have any problems, please call 2148 3199( Luplus office),our customer service team would be pleased to help you.
We aim to dispatch all orders within 24 hours.During sale periods, it may take up 48 hours. After your order is dispatched, for local orders(Hong Kong), the estimated delivery time is 1-3 working days; for international orders, the estimated delivery time is 2-14 working days. Variations depends on different countries and unpredictable conditions (include but not limited to weather condition).
We constantly source for more designer brands and the latest styles for our members. Unfortunately, we cannot guarantee that we will restock items that have been sold out. So, don’t hesitate to purchase what you covet!
We deliver Mondays to Fridays at the following time slots: 10am to 7pm
As we work so quickly to process and ship your order, we regret that it is not possible for us to change your order once it has been placed and confirmed. This includes not being able to change the delivery address. You may place an additional order at any time. Therefore, before you process your order and payment, make a quick check to ensure that everything is in order and to your satisfaction.
Once we receive your order, we strive to ship it to you as quickly as possible. We regret that we are unable to cancel your order once it has been placed.
Every order will be properly packed in our Luplus-exclusive packaging with standards that match or exceed luxury retail stores.